Ticket services is feature in KreativKollectiv CRM that allows you customer to select to what service/product this ticket is related when opening new ticket.
Eq.
- Product/Service 1
- Product/Service 2
- Product/Service 3
When your customer will open the ticket the admin will know that this ticket is related to specific service.
You can easily enable/disable this option from Setup->Settings->Tickets.
To create new ticket service navigate to Setup->Support->Services.